Resort Policies at a Glance
Visitor Access & Age Rules
Where can you entertain visitors in the resort common areas?
Mixed-Age Spaces
Mixed-Age Spaces Min Age
Country Club None
Bar, Alfresco & BBQ None
Auditorium None
Lounges None
Cinema None
Craft Room None
Multipurpose Room None
Family-Friendly Spaces
Family Spaces Min Age
Outdoor Pool 5+
Spa 16+
Indoor Pool 5+
Spa 16+
Tennis 5+
Pickleball 5+
Bowling Alley 10+
Adult-Only Spaces
Adult-Only Spaces Min Age
Games Room 16+
Poolside Sundeck 16+
Bowls Green 16+
Golf Simulator 18+
Residents Only Spaces
🔴 Sauna
🔴 Workshop (visitors only for demos)
🔴 Gymnasium
🔴 Library & Meeting Rooms
🔴 Bus & Buggy
🔴 Hair & Beauty Parlor (residents & authorised trades only)
Good Clubhouse Housekeeping
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Know where cleaning equipment & provisions are kept
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Move furniture as needed — but return it when finished
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Push chairs in when finished
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Clear tables after use — it’s policy!
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Damp wipe tables & desks before leaving
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Nothing on pool tables except pool equipment
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Bottles & cans go in the correct recycling bin
Leave it as you find it - if it is not right - make it so
Association Principles
All operations must align with the GGCHOA Constitution, ensuring legal compliance and governance integrity.
Not-for-Profit Status
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GGCHOA exists to serve the community.
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Any surplus revenue is reinvested into programs and services that benefit residents.
Cashless Operations
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To improve efficiency and transparency, all transactions are digital— there is no cash handling.
GGCHOA adopts a fully digital approach with:
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Paperless Systems
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Digital documentation
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Online communication
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E-forms and e-signatures
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Online payments and invoicing
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No Credit Accounts or Bar Tabs. Residents are not extended credit. This protects financial stability and simplifies administration.
BYO Alcohol
Where & when can you consume alcohol in the resort common areas?
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BYO is allowed only when the bar is closed and only in licensed areas (e.g., Vibe lounge, Sky lounge, terraces)
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No alcohol in non-licensed zones like 🏊 pools, 🛁 spas, or
corridors.
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Members must take all leftover alcohol home after use.
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Breaches may lead to OLGR warnings or suspension
of BYO privileges.
Behavior & Conduct
We’re all about respect, inclusion, and community pride.
What’s Expected
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Be respectful, inclusive, and courteous
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Follow GGCHOA rules and policies
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Use shared spaces and digital platforms responsibly
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Communicate constructively — no gossip or harassment
What’s Not Okay
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Aggression, threats, or discrimination
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Damaging property or misusing resources
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Repeated rule-breaking or harming GGCHOA’s reputation
If Issues Arise
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Complaints go to the HOC or the Resort Owner
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Resolution may involve mediation
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Appeals and external resolution options available
Professional Service Provider Vetting & Engagement
We have established a transparent, risk-aware framework for engaging contractors and consultants.
Purpose:
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Fair, transparent contractor engagement
Roles:
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HOC approves, Sub-Committees vet, Treasurer checks, Secretary stores documents
Steps:
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Define > Shortlist > Vet > Evaluate > Approve > On-boarding
Payment:
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Direct - Service Provider arrangements
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Indirect - GGCHOA remits
Compliance:
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Standard contract, insurance, onboarding
Review:
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Resident feedback
Volunteering
We aim to ensure volunteer roles are safe, valued, and well-managed—supporting GGCHOA’s operations and community spirit.
Volunteer Coordination
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A Volunteer Coordinator oversees recruitment, onboarding,
training, and rostering to ensure smooth operations and positive
engagement.
Role Clarity & Requirements
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Roles are clearly defined and promoted with transparency.
Some may require specific qualifications (e.g. RSA, food handling).
Rostering & Attendance
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Rosters and attendance are managed via an automated system
for accuracy and ease.
Expense Reimbursement
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Approved expenses will be reimbursed in line with
GGCHOA policy.